Putting The Adjuster In Her Place!
Adjusters tent to be pushy and cranky. They do have a big claim load and they have a lot of responsibilities in every single claim. However, that is not your fault. You pay premium for a good service and help you in a harsh time.
If the adjuster is pushy or out of line, then contact her supervisor. If that does not work, contact the supervisor’s manager. If that does not work, contact the department of insurance in your state. That makes them move and will take you with a lot more respect. For a link to your state department of insurance visit: http://www.auto-insurance-claim-advice.com/
Demand respect and you will get it. Put things on writing and send letters to the insurance company documenting their lack of customer care. This will be part of your claim and can help you later if they really tick you of.
Even if you think that you are not correct because you do not understand the policy. Remember, the insurance policy has a duty to you, an affirmative duty to explain your claim. They cannot just get you of the phone because they want you out.
Make them stick to their promises and do not let them bull you around. You do have rights!
