They are fixing my car with used parts?
Yeah, insurance companies will try to fix your car with use parts. They will call it something different. They will probably call it OEM or After market Parts. They are technically not “used” parts; they are just not manufacture by the original maker of the car. Instead they are manufacture by other factories in other countries.
Courts have sited with insurance companies on this one. The theory is that if you are in a car accident, then the insurance company will have to put you back in the position you were before. Since your car is not new (assuming you did not drive out of the lot and got hit), then they only owe your to put the same parts that you had (used parts).
It is hard to go dig for those use parts in junk yards and the like business. However, insurance companies will buy new or re manufactured parts for your car. You can dispute this if your car would lose its value by making a diminished value claim.
Lear more about Diminished Value Claims here
